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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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John Larimer

January 22, 2025

5  out of  5
rating by John Larimer
"Called State Farm today to add a vehicle to my policy, great customer service and actually help me discover an issue that the DMV created, kudos to expert knowledge of the State Farm associate."
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Donna Leonard

January 16, 2025

5  out of  5
rating by Donna Leonard
"Always an easy transaction"
We responded:
"Great Day Donna!!! Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Sally Asercion

January 11, 2025

5  out of  5
rating by Sally Asercion
"Jennifer at State Farm was very helpful. She made me feel at ease."
We responded:
"GreatDAY Sally!!! We thank you for taking the time to provide us with a review. We really appreciate you."
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Madeline Murphy

January 7, 2025

4  out of  5
rating by Madeline Murphy
"I have always received polite, efficient, and prompt service at this establishment."
We responded:
"Great Day Madeline!!! Your feedback is valued, and we appreciate the 4 stars! We’re so glad you had a good experience with us. Thank you for choosing State Farm for your insurance needs."
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Ben Poe

January 6, 2025

5  out of  5
rating by Ben Poe
"Great service and fair prices."
We responded:
"Great Day Ben!!! We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Quincy Johnson

January 6, 2025

5  out of  5
rating by Quincy Johnson
"Jennifer was wonderful, she assessed my renter’s insurance need and provided me with all of the information and requirements as well as what is normally requested and completed my policy application"
We responded:
"Great Day Quincy!!! We appreciate your review! We are delighted to know you had a great experience with Jennifer. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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billy thornton

December 23, 2024

5  out of  5
rating by billy thornton
"Good and fast service"
We responded:
"Great Day Billy!!! Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Holly Sterling

December 23, 2024

5  out of  5
rating by Holly Sterling
"Danielle was my customer representative, with excellent customer service! Very polite and professional! Felt like I was talking to a friend that I knew all my life! I would highly Recommend this office to anyone that is on the eastern shore of Virginia !!! Low rates and great discounts! Thank you for being the best !!! Merry Christmas! -Holly S."
We responded:
"Great Day Holly!!! Thank you for taking the time to share your thoughts! We’re glad to hear you had a great experience with Danielle! If you ever have any questions or need assistance, we’re here to help!"
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Brandie Green

December 20, 2024

5  out of  5
rating by Brandie Green
"Great to have help and questions answered by Danielle. Very friendly and willing to find out answers to my annoying questions. Thanks for taking the time for me."
We responded:
"Great Day Brandie!!! We appreciate your review! We are delighted to know you had a great experience with Danielle! We are always here to help so If you ever need any assistance in the future, please don’t hesitate to reach out. "
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Stephanie Lask

December 7, 2024

5  out of  5
rating by Stephanie Lask
"I worked with Jennifer to help me lower my homeowners insurance and bundle it with my car insurance. I now have better coverage for way less. Thank you!"
We responded:
"Great Day Stephanie!!! Thank you for the excellent review and feedback! We are happy to hear that Jennifer was able to assist you and save you money!!! "
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Terry Davis

December 5, 2024

5  out of  5
rating by Terry Davis
"Excellent customer service. Very friendly and informative agents. No questions unanswered"
We responded:
"Great Day Terry! We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Terrel Bell

November 14, 2024

5  out of  5
rating by Terrel Bell
"This is a amazing branch to interact with and I will recommend this location to EVERYONE! Special thanks to Mrs. Jennifer Bradley for everything."
We responded:
"Great Day Terrel!!! Thank you for your 5-star review! We are happy to hear that Jennifer was able to assist you!!! We are happy to be your State Farm good neighbor!"
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Megan Tiede

November 8, 2024

5  out of  5
rating by Megan Tiede
"State Farm has always been very helpful in keeping my policy up to date and making sure I get all the discounts available to me! They've been great to work with!"
We responded:
"Great Day Megan!!! Thank you for the excellent review. It is our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Mark Rosenfield

November 7, 2024

5  out of  5
rating by Mark Rosenfield
"Great customer service! Thank you for your help."
We responded:
"Great Day Mark!!! Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Mike O'Brien

November 6, 2024

5  out of  5
rating by Mike O'Brien
"Jennifer is very knowledgeable and provided me with options that fit my family's needs. She went the extra mile to provide the best value possible for each coverage. I'm very satisfied with my move to Devon Mack State Farm."
We responded:
"Great Day Mike!!! Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Anthony D

November 1, 2024

5  out of  5
rating by Anthony D
"Jennifer was extremely diligent professional and helpful and establishing my insurance when I transferred from New York to Virginia."
We responded:
"GreatDAY Anthony!!! Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Heather Friend

October 31, 2024

5  out of  5
rating by Heather Friend
"The agent was very accommodating and friendly. Made everything super easy"
We responded:
"GreatDAY Heather!!! Thank you for the "5" Star review and for trusting us with your business!!!"
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Kathrine Weir

October 29, 2024

5  out of  5
rating by Kathrine Weir
"I recently worked with Jennifer, and she was fantastic! Extremely knowledgeable and offered excellent discounts on insurance. She went above and beyond to help us secure better coverage. Highly recommend!"
We responded:
"Great Day Kathrine!!! Thank you for the excellent review!!! We are happy to hear that Jennifer was able to help you secure better coverage!!!"
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Haley Cooper

October 29, 2024

5  out of  5
rating by Haley Cooper
"Danielle was super helpful, patient & kind!"
We responded:
"Great Day Haley!!! Thank you for the excellent review!!! We are glad Danielle was able to help you!!!"
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Eva Quesenberry

October 28, 2024

5  out of  5
rating by Eva Quesenberry
"Danielle Shaffer is amazing! thank you for all the help for car, Harley and new home insurance needs You were quick, sweet and answered all my crazy Questions🤪"
We responded:
"Great Day Eva!!! Thank you for the "5" STAR review!!! Danielle is passionate about helping others! We are glad she was able to answer your questions!!!"
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Gerald Moody

October 18, 2024

5  out of  5
rating by Gerald Moody
"Friendly knowledgeable staff. Very happy with their help setting up insurance for my car and renters insurance."
We responded:
"GreatDAY Gerald !!! We Thank you for your kind words and are glad we were able to assist you with your Auto and Renters policies!!!"
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MAKAY MASONRY

October 17, 2024

5  out of  5
rating by MAKAY MASONRY
"Devon Mack at State Farm has superior professional service. The communication between us and them is flawless in that they immediately call us back. On another note, Danielle and Michelle provide professional quick service when requested. Whatever she is being paid isn't enough. We recommend Devon Mack State Farm Insurance to all who require coverage."
We responded:
"Great Day Makay!!! Thank you for the excellent review! We are happy to hear that Danielle was able to provide you with excellent service! "
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Emery

October 15, 2024

5  out of  5
rating by Emery
"I had just moved from PA to VA not too long ago and was looking into getting vehicle insurance, and wow! Phenomenal service! The agent there, Andrea was very polite and we had some great laughs! It was quick and easy to get everything setup and done. Definitely recommend the lovely people here!"
We responded:
"Great Day Emery!!! Thank you for the Excellent review and welcome to VA and our State Farm Family!!! Andrea loves helping our policy holders protect and provide for what's most important to them, and she has fun while doing it!!!"
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Diana Sturtevant

October 15, 2024

5  out of  5
rating by Diana Sturtevant
"I have been with State Farm for 25+ years. I always receive fast friendly service."
We responded:
"Great Day Diana!!! Thank you for the Excellent review and for being a part of the State Farm Family for over 25 years!!! We appreciate you trusting us with your business!!!"
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Jeremy Stanton

October 12, 2024

5  out of  5
rating by Jeremy Stanton
"Highly recommended! The staff are always friendly and helpful. I honestly don't have a negative thing to say."
We responded:
"Great Day Jeremy!!! Thank you for the excellent review!!! We strive daily to provide excellent service to all !"