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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jane Watkins

Jane Watkins

March 8, 2025

5  out of  5
rating by Jane Watkins
"Always very helpful and friendly. My family has been with this company for over 15 years."
We responded:
"Great Day Jane!!! Thank you for trusting us with your business for over 15 years and thank you for the excellent review!!! Your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Camilla Gugenberger

March 7, 2025

5  out of  5
rating by Camilla Gugenberger
"Devon Mack and staff are amazing. They are friendly, knowledgeable, professional and always willing to help and go the extra mile. I can't say enough about them! Highly recommended."
We responded:
"Great Day Camilla!!! We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Lacy Hill

March 6, 2025

5  out of  5
rating by Lacy Hill
"I have been useing State Farm for years. Excellent in customer service! Professional and knowledgeable thanks :)"
We responded:
"Great Day Lacy!!! Thank you for taking the time to provide us with a "5" STAR review!!!"
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Sherman Johnson

March 5, 2025

5  out of  5
rating by Sherman Johnson
"Always a great experience when visiting the office"
We responded:
"Great Day Mr. Johnson!!! Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Neenee B

February 21, 2025

5  out of  5
rating by Neenee B
"Andrea was so helpful with me starting a new policy and all details with your company..Big thanks to her😁"
We responded:
"Great Day Neenee!!! Thank you for the review. We’re glad you had a wonderful experience with Andrea!! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Kevin Weaver

February 18, 2025

5  out of  5
rating by Kevin Weaver
"Great they are very helpful"
We responded:
"Great Day Kevin!!! We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Demond Mallory

February 14, 2025

5  out of  5
rating by Demond Mallory
"Drea was my customer representative. She was very nice and polite. She answered all my questions and eased any concerns."
We responded:
"Great Day Demond!!! We appreciate your review! We are delighted to know you had a great experience with Andrea. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Nancy Lytwyn

February 7, 2025

5  out of  5
rating by Nancy Lytwyn
"I called with a question and the representative (who was very nice) answered my question right away. All the representatives are professional and do whatever they can to help me. Thank you."
We responded:
"Great Day Nancy!!! Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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John Larimer

January 22, 2025

5  out of  5
rating by John Larimer
"Called State Farm today to add a vehicle to my policy, great customer service and actually help me discover an issue that the DMV created, kudos to expert knowledge of the State Farm associate."
We responded:
"Great Day John!! Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. We are always here to help whenever you have any questions or need assistance!!!"
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Donna Leonard

January 16, 2025

5  out of  5
rating by Donna Leonard
"Always an easy transaction"
We responded:
"Great Day Donna!!! Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Sally Asercion

January 11, 2025

5  out of  5
rating by Sally Asercion
"Jennifer at State Farm was very helpful. She made me feel at ease."
We responded:
"GreatDAY Sally!!! We thank you for taking the time to provide us with a review. We really appreciate you."
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Madeline Murphy

January 7, 2025

4  out of  5
rating by Madeline Murphy
"I have always received polite, efficient, and prompt service at this establishment."
We responded:
"Great Day Madeline!!! Your feedback is valued, and we appreciate the 4 stars! We’re so glad you had a good experience with us. Thank you for choosing State Farm for your insurance needs."
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Ben Poe

January 6, 2025

5  out of  5
rating by Ben Poe
"Great service and fair prices."
We responded:
"Great Day Ben!!! We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Quincy Johnson

January 6, 2025

5  out of  5
rating by Quincy Johnson
"Jennifer was wonderful, she assessed my renter’s insurance need and provided me with all of the information and requirements as well as what is normally requested and completed my policy application"
We responded:
"Great Day Quincy!!! We appreciate your review! We are delighted to know you had a great experience with Jennifer. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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billy thornton

December 23, 2024

5  out of  5
rating by billy thornton
"Good and fast service"
We responded:
"Great Day Billy!!! Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Holly Sterling

December 23, 2024

5  out of  5
rating by Holly Sterling
"Danielle was my customer representative, with excellent customer service! Very polite and professional! Felt like I was talking to a friend that I knew all my life! I would highly Recommend this office to anyone that is on the eastern shore of Virginia !!! Low rates and great discounts! Thank you for being the best !!! Merry Christmas! -Holly S."
We responded:
"Great Day Holly!!! Thank you for taking the time to share your thoughts! We’re glad to hear you had a great experience with Danielle! If you ever have any questions or need assistance, we’re here to help!"
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Brandie Green

December 20, 2024

5  out of  5
rating by Brandie Green
"Great to have help and questions answered by Danielle. Very friendly and willing to find out answers to my annoying questions. Thanks for taking the time for me."
We responded:
"Great Day Brandie!!! We appreciate your review! We are delighted to know you had a great experience with Danielle! We are always here to help so If you ever need any assistance in the future, please don’t hesitate to reach out. "
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Stephanie Lask

December 7, 2024

5  out of  5
rating by Stephanie Lask
"I worked with Jennifer to help me lower my homeowners insurance and bundle it with my car insurance. I now have better coverage for way less. Thank you!"
We responded:
"Great Day Stephanie!!! Thank you for the excellent review and feedback! We are happy to hear that Jennifer was able to assist you and save you money!!! "
Profile photo of Stephanie Lask

Stephanie Lask

December 7, 2024

5  out of  5
rating by Stephanie Lask
"I worked with Jennifer to help me lower my homeowners insurance and bundle it with my car insurance. I now have better coverage for way less. Thank you!"
We responded:
"Great Day Stephanie!!! Thank you for the excellent review and feedback! We are happy to hear that Jennifer was able to assist you and save you money!!! "
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Terry Davis

December 5, 2024

5  out of  5
rating by Terry Davis
"Excellent customer service. Very friendly and informative agents. No questions unanswered"
We responded:
"Great Day Terry! We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Terrel Bell

November 14, 2024

5  out of  5
rating by Terrel Bell
"This is a amazing branch to interact with and I will recommend this location to EVERYONE! Special thanks to Mrs. Jennifer Bradley for everything."
We responded:
"Great Day Terrel!!! Thank you for your 5-star review! We are happy to hear that Jennifer was able to assist you!!! We are happy to be your State Farm good neighbor!"
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Megan Tiede

November 8, 2024

5  out of  5
rating by Megan Tiede
"State Farm has always been very helpful in keeping my policy up to date and making sure I get all the discounts available to me! They've been great to work with!"
We responded:
"Great Day Megan!!! Thank you for the excellent review. It is our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Mark Rosenfield

November 7, 2024

5  out of  5
rating by Mark Rosenfield
"Great customer service! Thank you for your help."
We responded:
"Great Day Mark!!! Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Mike O'Brien

November 6, 2024

5  out of  5
rating by Mike O'Brien
"Jennifer is very knowledgeable and provided me with options that fit my family's needs. She went the extra mile to provide the best value possible for each coverage. I'm very satisfied with my move to Devon Mack State Farm."
We responded:
"Great Day Mike!!! Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Anthony D

November 1, 2024

5  out of  5
rating by Anthony D
"Jennifer was extremely diligent professional and helpful and establishing my insurance when I transferred from New York to Virginia."
We responded:
"GreatDAY Anthony!!! Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"