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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Kimberly Jenkins

November 30, 2023

5  out of  5 rating by Kimberly Jenkins
"I had to share this review! I have NEVER had anyone take the time to spend several… SEVERAL hours helping me get through to a third party, stayed on the phone with me and led the conversation as well as got my issue resolved. Hands down… I have never experienced this kind of exceptional customer service through my years of dealing with insurance companies on various levels! This franchise needs big kudos and a debt of gratitude on my part. I’m sending everyone I know to this State Farm agent and company. Thank you for turning what could have been extremely difficult to resolve and costly in terms of time and possible financial loss in my business into something positive and less costly. Thank you Devon Mack and the MAgency. This is what customer service should always look and feel like."

S Parks

November 27, 2023

5  out of  5 rating by S Parks
"Handles everything with one phone call or click of the mouse. Great service!"

Kim Norris

November 15, 2023

5  out of  5 rating by Kim Norris
"Zakia assisted me with an automobile policy quote. She was extremely friendly and knowledgeable. She explained coverages in detail and addressed all of my questions."

Nesia Robinson

November 9, 2023

4  out of  5 rating by Nesia Robinson
"I had a wonderful experience trying to find a quote for my car insurance. Zakia was a real sweet heart i loved my entire phone call with her!"

Kelvin Diaz

October 26, 2023

5  out of  5 rating by Kelvin Diaz
"Was very pleased with the experience. Competitively priced options for all my needs and excellent customer service from Andrea who was the person helping me navigate my policies and answering my questions. Would highly recommend to anyone looking for more info on policies or wanting to make a switch."

Marvin Sanchez

October 24, 2023

5  out of  5 rating by Marvin Sanchez
"Andrea helped me out. Everything was smooth and helped me out seeing different rates and how to adjust it to match from the insurance company I was changing from. Great rates but most of all great service!"

Jennifer LeMay

October 20, 2023

5  out of  5 rating by Jennifer LeMay
"Andrea, with State Farm is an absolute joy to talk to. She is such a professional and very knowledgeable with what she does. Her service is an A+."

Daniel Cornine

October 19, 2023

5  out of  5 rating by Daniel Cornine
"Wynter and Andrea were very courteous and professional while helping me to understand my policies better and to add the coverage I wanted."

Shanna Nana

October 9, 2023

5  out of  5 rating by Shanna Nana
"Spoke to Andrea she was very patient and explained everything to me step by step. I appreciate her knowledge and assistance with giving me a quote for home owners insurance and she bundled my deal and saved me money! What a deal!"

Nadia Olivarez

September 5, 2023

5  out of  5 rating by Nadia Olivarez
"I had a positive experience with Andrea. She was helpful, informative, and had patience for all the questions I asked. Extremely happy we chose State Farm!"

Dreita Stewart

August 4, 2023

5  out of  5 rating by Dreita Stewart
"Andrea was very helpful thank you State Farm"

Shawn Davenport

June 28, 2023

5  out of  5 rating by Shawn Davenport
"Devon Mack’s office provides great service: educating me on the many insurance products to serve me and my family now and in the future. Thank you 😊"

Diane Wesh

June 2, 2023

5  out of  5 rating by Diane Wesh
"Devon and his team are phenomenal to work with. They are patient, kind, and empathetic. I just purchased a new vehicle and needed coverage. Devon and his team made the process quick and seamless while also explaining everything to me where I could easily understand. I highly recommend their services you will not be disappointed."

Ash Anne

May 24, 2023

5  out of  5 rating by Ash Anne
"After comparing prices with several agencies, Devon was able to beat all of the competitors for ALL of my insurance needs (home, auto, and life). Devon and Kim are truly in the business to assist and protect their Community!"

L. Carlton

May 19, 2023

5  out of  5 rating by L. Carlton
"We were with a very well known insurance company for over 32 years, but they raised their rates terribly. So days ago, I called State Farm for a quote bundling our house & 3 cars, spoke with Wynter. She took much time & effort to secure a quote that fits within our budget. It includes benefits we never had with our former ins. co, and for a much better price. I’m so thankful to the LORD, & so happy to be with State Farm."


May 15, 2023

5  out of  5 rating by LB
"We recently moved to Virginia Beach and we were looking to transfer our current State Farm policies to another agent. We are absolutely lucky to have found Devon Mac and his team, especially Wynter. Moving state to state is already stressful enough, but Wynter made the transition that much smoother, taking that additional worry away. You get that southern hospitality and warm welcome from this office. I have been with State Farm for decades and by far this office is the best. To have employees like Wynter and the rest of the Team, makes customers like myself that much confident knowing my family and home are safe. Thank you Wynter and everyone whom I've spoken to, sorry for forgetting your names, but y'all are the best!"

Natashia Eaton

April 28, 2023

5  out of  5 rating by Natashia Eaton
"I have had a wonderful experience switching my auto and life policies from Florida. Devon was knowledgeable, warm, and a pleasure to work with. Wynter was extremely helpful and responded quickly to any questions I had. I will gladly continue to use this office as long as I am a Virginia resident. Thanks Devon!"

Malcolm Lott

April 21, 2023

5  out of  5 rating by Malcolm Lott
"Extremely professional. Super kind and passionate about what they do. Would recommend them to anyone looking for a great policy!!"

Kaylah Beharrie

April 21, 2023

5  out of  5 rating by Kaylah Beharrie
"Devon is very knowledgeable with all things insurance! He took time to sit down with me to provide information on various life insurance policies and did not hesitate to answer any questions I had. All of the staff are very professional and compassionate and I recommend them to anyone searching for insurance in VA or MD!"


April 20, 2023

1  out of  5 rating by P
"Not a good experience with this agent. Ended up having to pay a bill for a mistake that was made on his end by the people he hired. Been with State Farm for years but with this agent for a few months and it was one of the worst decisions I've ever made!"

Autumn Boyer

December 8, 2022

5  out of  5 rating by Autumn Boyer
"Knowledgeable, helpful, patient, and friendly. All the things you need when covering you and your family."

Shinese Collins

November 18, 2022

5  out of  5 rating by Shinese Collins
"Knowledge, courteous and professional workers"

Adriane Fisher

November 18, 2022

5  out of  5 rating by Adriane Fisher
"Professional, friendly and knowledgeable staff!"