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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Anthony D

November 1, 2024

5  out of  5
rating by Anthony D
"Jennifer was extremely diligent professional and helpful and establishing my insurance when I transferred from New York to Virginia."
We responded:
"GreatDAY Anthony!!! Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Heather Friend

October 31, 2024

5  out of  5
rating by Heather Friend
"The agent was very accommodating and friendly. Made everything super easy"
We responded:
"GreatDAY Heather!!! Thank you for the "5" Star review and for trusting us with your business!!!"
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Kathrine Weir

October 29, 2024

5  out of  5
rating by Kathrine Weir
"I recently worked with Jennifer, and she was fantastic! Extremely knowledgeable and offered excellent discounts on insurance. She went above and beyond to help us secure better coverage. Highly recommend!"
We responded:
"Great Day Kathrine!!! Thank you for the excellent review!!! We are happy to hear that Jennifer was able to help you secure better coverage!!!"
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Haley Cooper

October 29, 2024

5  out of  5
rating by Haley Cooper
"Danielle was super helpful, patient & kind!"
We responded:
"Great Day Haley!!! Thank you for the excellent review!!! We are glad Danielle was able to help you!!!"
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Eva Quesenberry

October 28, 2024

5  out of  5
rating by Eva Quesenberry
"Danielle Shaffer is amazing! thank you for all the help for car, Harley and new home insurance needs You were quick, sweet and answered all my crazy Questions🤪"
We responded:
"Great Day Eva!!! Thank you for the "5" STAR review!!! Danielle is passionate about helping others! We are glad she was able to answer your questions!!!"
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Gerald Moody

October 18, 2024

5  out of  5
rating by Gerald Moody
"Friendly knowledgeable staff. Very happy with their help setting up insurance for my car and renters insurance."
We responded:
"GreatDAY Gerald !!! We Thank you for your kind words and are glad we were able to assist you with your Auto and Renters policies!!!"
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MAKAY MASONRY

October 17, 2024

5  out of  5
rating by MAKAY MASONRY
"Devon Mack at State Farm has superior professional service. The communication between us and them is flawless in that they immediately call us back. On another note, Danielle and Michelle provide professional quick service when requested. Whatever she is being paid isn't enough. We recommend Devon Mack State Farm Insurance to all who require coverage."
We responded:
"Great Day Makay!!! Thank you for the excellent review! We are happy to hear that Danielle was able to provide you with excellent service! "
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Emery

October 15, 2024

5  out of  5
rating by Emery
"I had just moved from PA to VA not too long ago and was looking into getting vehicle insurance, and wow! Phenomenal service! The agent there, Andrea was very polite and we had some great laughs! It was quick and easy to get everything setup and done. Definitely recommend the lovely people here!"
We responded:
"Great Day Emery!!! Thank you for the Excellent review and welcome to VA and our State Farm Family!!! Andrea loves helping our policy holders protect and provide for what's most important to them, and she has fun while doing it!!!"
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Diana Sturtevant

October 15, 2024

5  out of  5
rating by Diana Sturtevant
"I have been with State Farm for 25+ years. I always receive fast friendly service."
We responded:
"Great Day Diana!!! Thank you for the Excellent review and for being a part of the State Farm Family for over 25 years!!! We appreciate you trusting us with your business!!!"
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Jeremy Stanton

October 12, 2024

5  out of  5
rating by Jeremy Stanton
"Highly recommended! The staff are always friendly and helpful. I honestly don't have a negative thing to say."
We responded:
"Great Day Jeremy!!! Thank you for the excellent review!!! We strive daily to provide excellent service to all !"
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Devon Shanor

October 9, 2024

5  out of  5
rating by Devon Shanor
"I worked with Jennifer to get quotes for auto and business insurance. While the business insurance would have been about the same price as what I am currently paying. Jennifer was able to save me over $200 a month for my family's auto insurance! She was very helpful in explaining everything and was able to get me transferred over quickly. I would 100% recommend working with Devon Mack and Jennifer. Plus, Devon has a really cool name lol."
We responded:
"GreatDay Devon!!! Thank you for the "5" Star review and for sharing your experience with Jennifer with us!!! Thank you for trusting us with your business, it's good having another Devon in our State Farm Family!!!"
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Clarence Tucker

October 8, 2024

5  out of  5
rating by Clarence Tucker
"The Mack Insurance Agency couldn’t have been more professional and responsive to my needs. They saved me almost $4000 annually on my homeowner’s insurance policy!!! I’m beyond elated."
We responded:
"GreatDay Clarence!!! Thank you for the "5" Star review!! We are beyond elated that we were able to assist you with your homeowner's insurance needs and able to save you money as well!!!"
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Matthew Zito

October 8, 2024

5  out of  5
rating by Matthew Zito
"Jennifer Bradley is an asset to this State Farm office .. She helped me with insuring unique collectibles, glassware/art, and high end music instruments .. detailed, easy to talk to, great office communication .. we also insure all vehicles/homes with Mr. Mack’s office .. Thanks again Jennifer for all your hard work and insurance knowledge !"
We responded:
"GreatDay Matthew!!! Thank you for trusting us with your business and for the excellent review!!! We are happy to hear that Jennifer was able to help you protect your unique collectibles and was easy to communicate with!! "
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Malachis Grace

October 2, 2024

5  out of  5
rating by Malachis Grace
"I'd definitely recommend Devon mack state farm to those looking for car or life insurance. Their agent jennifer bradely was amazingly helpful and followed up with me to make sure me needs were met. Best experience I've had with any insurance company."
We responded:
"Great Morning!!! Thank you for the excellent review! We are happy to hear that you had an amazing experience with Jennifer and that she was able to help you protect and provide for your family!"
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Tracee Baker

September 30, 2024

5  out of  5
rating by Tracee Baker
"Excellent and expeditious service. Any questions or concerns I had was addressed especially since I was switching insurances after having my former insurance for 20 years"
We responded:
"Great Day Tracee!!! Thank you for providing us with a "5" STAR review and for trusting us with your business. We are happy to hear that your questions were answered and that you received excellent service. Welcome to the State Farm Family!"
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Lacy Hill

September 27, 2024

5  out of  5
rating by Lacy Hill
"I have been useing State Farm for years. Excellent in customer service!"
We responded:
"Great Day Lacy!!! Thank you for taking the time to provide us with a "5" STAR review!!!"
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L. Lewis

September 20, 2024

5  out of  5
rating by L. Lewis
"Danielle is very helpful and friendly. Over the years, this particular State Farm has always had a cordial staff."
We responded:
"Great Day!! Thank you for the wonderful feedback and for trusting us with your business!!"
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Suzanne Crismore

September 20, 2024

5  out of  5
rating by Suzanne Crismore
"A big thanks to Danielle with Devon Mack State Farm Insurance. Danielle worked continually for months going back and forth with corporate to rectify an apparent payment discrepancy but without being given helpful details to accelerate the resolution and relay to me the client. Her persistence and communication brought this issue to the proper end! Kudos to your efficiency and kind courtesy Danielle!!"
We responded:
"Great Day Suzanne!!! Thank you for taking the time to provide your feedback. We are so happy that Danielle was able to assist you. Danielle and our other agents strive to do all they can for all of our policy holders!!"
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Deanna Manning

September 10, 2024

5  out of  5
rating by Deanna Manning
"Jennifer was so helpful and so polite! She answered my 7000 questions with no problem!"
We responded:
"Great Day Deanna!!! Thank you for the "5" Star review! We are happy to hear that Jennifer was able to answer your questions!!!"
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Nancy Lytwyn

August 29, 2024

5  out of  5
rating by Nancy Lytwyn
"Jennifer was wonderful! I requested home/auto quotes. She explained everything and answered all my questions ( there were many). Very impressed with her and State Farm."
We responded:
"GreatDAY Nancy!!! Thank you for your kind words!!! Jennifer loves helping protect and provide for Policyholders!!! We’re delighted that you enjoyed your experience with her!!!"
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Stacyann Goss

August 28, 2024

5  out of  5
rating by Stacyann Goss
"I was looking for a new home and auto. insurance after having trouble with my previous provider. Jennifer called me and took time with me to go over EVERYTHING State Farm has to offer at a reasonable rate. They are also helping with a life insurance policy that we should have looked into years ago. She is extremely pleasant and knowledgeable. I would recommend you give them a call if you are thinking about changing. You will thank me!"
We responded:
"Great Day Stacyann!!! Thank you for the "5" Star review and for sharing your experience with Jennifer with us!! All of our Agents work hard each day to help our policy holders properly protect and provide for what's most important to them!!! "
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Rose F

August 23, 2024

5  out of  5
rating by Rose F
"Jenifer is so nice and understanding. Amazing person and office.thank you for helping."
We responded:
"Great Day Rose!!! Thank you for taking the time to provide us with an excellent review!!! Jennifer along with the rest of our team strive to serve our policy holders well!!!"
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Delores Jackson

August 20, 2024

5  out of  5
rating by Delores Jackson
"I’ve been using State Farm as my life insurance company for years now, they’ve always had great customer service. Danielle was very helpful and fast to answer any questions that I had and she was very professional. Thank you State Farm"
We responded:
"Great Day Delores!!! Thank you for trusting us with your Life Insurance needs and for the excellent review!! Danielle and the rest of the team strive daily to provide excellent service, and we are happy to hear about your experience!"
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Imoni Thornhill

July 23, 2024

5  out of  5
rating by Imoni Thornhill
"I’ve had a great transition to this office. I’ve only had one concern & Devon Mack made sure to take care of it immediately. Very personable experience & I’m glad I chose this office"
We responded:
"GreatDAY Imoni!!! We thank you for choosing our Agency during your relocation to VA. Thank you also for the opportunity to assist you with your concern. We strive to take care of our Policyholders as soon as we can."
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D. Fuentes

July 23, 2024

5  out of  5
rating by D. Fuentes
"We've been with this State Farm agency for over five years now. They have always been patient with explaining options and scenarios to us for our homeowners, car, and renter’s insurance for a multigenerational family. They are excellent with phone calls, texts, and email communications and I couldn't be happier with their service. Shoutout to Jennifer and Danielle for their recent excellent service!"
We responded:
"GreatDAY!!! Thank you for your review. Jennifer and Danielle really love what they do."